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Last update: 18.02.2026 00.32
Dealers
Trendversand GmbH
…

Trendversand GmbH
Trendversand GmbH
Hallwilstrasse 17
5712 Beinwil am See
Tel.
062 772 26 20
E-mail:
info@trendversand.ch
Homepage:
www.trendversand.ch
Company identification number
CHE-114.748.281 HR/MWST
VAT no.:
CHE-114.748.281 MWST
GTC:
www.trendversand.ch
Shipping costs:
up to CHF 20.00 order value: CHF 7.90
up to CHF 50.00 order value: CHF 6.90
from CHF 50.00 order value: free shipping

minimum quantity surcharge: CHF 5.00 (order value below CHF 10.00)
Payment types:
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Ratings
Detailed rating of Trendversand GmbH
Delivery
Good (4.6)
Order processing
Satisfactory (4.5)
Price structure
Good (4.7)
Product range
Satisfactory (4.3)
Service & support
Satisfactory (3.9)
Shop
Satisfactory (4.3)
Overall rating:
4.4
(14)
Rating trend:
2025

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1.0
Trendversand GmbH
30.01.2025, from womat*****************
This shop was not recommended.
Ich habe eine neue Pfanne bestellt welche leider schlecht verpackt war und mit deutlichen Kratzern bei mir angekommen ist. Ich habe den Artikel reklamiert und sodann eine unfreundliche Nachricht vom Kundendienst erhalten, dass Kratzer auch bei neuen Artikeln normal seien und Trendversand die Reklamation ablehnt. Dies ist jedoch gesetzeswidrig, Kratzer zählen zu beschädigter Ware und müssen kostenfrei zurückgenommen werden. Sehr enttäuschend.
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Comment from Trendversand GmbH on 31.01.2025
Wie bereits in unserer E-Mail-Korrespondenz erwähnt, werden diese Pfannen vom Hersteller alle ohne Umverpackung aus Karton geliefert, lediglich die zum Braten benötigte Innenseite wird vor Beschädigungen geschützt. Daher sind leichte Spuren oder Kratzer auf der Aussenseite leider immer möglich. Dies ist jedoch nur ein optischer Mangel und hat keinen Einfluss auf die Verwendung oder Funktion der Pfanne.
Aus Kulanz haben wir Ihnen eine Preisminderung bzw. eine mögliche Rückgabe angeboten, die Sie jedoch nicht angenommen haben. Wir bedauern Ihre negative Bewertung und empfinden diese als unfair.
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Very poor (1.0)
Product range
Very poor (1.0)
Service & support
Very poor (1.0)
Shop
Very poor (1.0)
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